FAQ


  • How long until I receive my order?
  • How can I check on the status of my order?
  • Do you take special requests and orders?
  • Do I have to have a Paypal account to purchase my products?
  • What are your shipping costs?
  • How long until I receive my order?

    We ship orders within 7-10 business days.

    How can I check on the status of my order?

    Email us at orders@lailodesigns.com and we will respond promptly

    Do you take special requests and orders?

    Gladly!  Contact us at orders@lailodesigns.com with your special requests and orders and we will accomodate you as best as we can!

    Do I have to have a Paypal account to purchase my products?

    You do not need to have a paypal account to pay via paypal. We can simply process your credit card through paypal. If you have any further questions, please contact us at orders@lailodesigns.com

    What are your shipping costs?

    We try to provide the lowest possible shipping through USPS. Our costs are as follows:


    Subtotals                        S/H

    $0-$9.99                         $2.00

    $10.00-$19.99               $5.00

    $20.00-$29.99               $7.00

    $30.00-$49.99               $9.00

    $50.00-$59.99               $12.00

    $60.00-$69.99               $15.00

    $ 70.00 and up              $18.00


    Because our Message Tiles and Coasters weigh quite a bit, an additional $2.00 shipping charge to cover the cost is added to those items.

    ***Because of the nature of hand-crafted and hand-stamped products, there may be slight variations. In addition, we reserve the right to make slight modifications on our products based on available materials. We are happy to accomodate special orders and requests.

    For a special order or special request, please contact us at orders@lailodesigns.com and we will be happy to accommodate you as best as we can!

     

     

     

     

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